About Us
We are a small family team, based in Gunwalloe, near Helston.
We are a small family business based in Gunwalloe, near Helston, Cornwall, Primarily me (Emma) with help from my son Leland. Coming from an extensive cleaning and housekeeping background, I saw a supply gap in the linen rental and contract laundry business in early 2021 and decided to start a business, investing in a stock of linen and towels to rent as well as the machinery to process them.
During the summer we line dry the linen as much as possible to reduce energy usage, it's also faster and leaves the linen crisper and fresher, and requires less ironing which saves more time, energy and reduces wear on the linen compared to mechanical drying.
- We've completed around 250 linen cycles as of December 2021
- We do not overbook, to ensure we can complete the jobs we have (subject to machine co-operation!)
- We do not use harsh chemicals as standard, preventing discolouration and lengthening linen lifetime
- We use a mixture of roller press ironing and hand iron finishing.
The business is self funded, building the business initially from our savings and then re-investing the profits back in to it, we want to grow naturally and not too fast, focusing on sustainability and stability, offering a good service for a reasonable price, whilst respecting our community, and doing what is right. We strive to treat others as we would like to be treated ourselves.
In recognition of how the tourism industry often affects our community negatively, and that we profit from that industry, we try to give back as much as we can when we can. During quiter times we try and give back to those in need, making & donating meals to those who cannot feed themselves or struggle during winter and help out in the community where we can, although we are a very small business, we are always looking at ways to contribute more, if you have any ideas or know somebody in need please let us know.
Bed Linen Rental
Duvet Covers
Single, Double, King & Superking, min 200 thread count 100% Egyption cotton percale. Buttoned as well as Bag ended.
Pillow Protectors
High quality pillow protectors, to keep your pillows clean and stain free, lengthen the time between pillow washes.
Towel & Robe Rental
Contract Laundry
Around half of our work is washing laundry that is provided to us as opposed to our own stock, so if you have your own linen and towel sets that you would like washed then we are happy to take care of your needs.
We can wash any size of bed sheet and duvet cover (single through emperor), as well as pillowcases, pillow and matress protectors. We do not currently wash duvets or pillows.
We can also wash any size of towel, mat, throw, robe, oven gloves and most rugs.
Turnaround time is typically a week (between changeovers) allowing us some scheduling flexibility. We aim to wash and dry as soon as possible, usually within a day or two of arrival, ironing is the main pinch point as it's labour intensive.
We do not use harsh chemicals as standard, so coloured linens are safe with us. Many customers switched to us because the larger laundries were bleaching their linen.
Pricing
Please contact us using one of the methods in the contact section below to discuss your needs.
Our prices are extremely competitive (less than all of the local firms we have checked), being a tiny self-funded business largely operating out of homes at a small scale and working for ourselves rather than the bank, our overheads are lower than larger local operations, we grow out as a community of local workers not up, and we pass those savings on to you.
For multiple units with consistent jobs we may offer offer a discount, typically 10%.
Ordering
Once we have agreed to service your needs (we do not overbook ourselves, at least intentionally) and arranged pricing + terms, you can place your orders with us.
We prefer our customers use our online ordering system, for both rental and laundry so we can keep track of jobs without juggling paperwork (which can get easily lost or confused). Our online ordering system allows for the following:
- Place orders, for rental as well as laundry.
- Create draft orders/quotes only visible to you, which you can edit, submit or cancel.
- See your up to date pricing, and generate quotes.
- View any existing or past invoice, current statement draft and past statements.
- Links to pay invoices
Billing & Payment
We can adapt to your billing needs, however we typically email an outstanding statement and invoices on or after the first of the month, for bills covering the previous month, with payment typically due on the 14th.
For one-off or very occasional jobs we can bill immediately after each job if desired.
Balances can be settled ideally by bank transfer (details on invoice), paypal or by card (link on invoice).
Contact
If you have any laundry rental or cleaning needs, we'd love to hear from you.
Email:
Call:
Facebook:
Location:
Clies Farm, Gunwalloe, TR12 7QQ
(by appointment only)